EQ-i 2.0

Exciting news for the Momentum team – we are currently upgrading our skills and will soon be offering Emotional Intelligence training using the EQ-i 2.0 method. To learn more about this tool, please click here:  http://www.eitrainingcompany.com/emotional-intelligence/ 

Interested in learning about your own emotional intelligence ratings and how you can further develop your skills in a meaningful way? Contact us today to register for our one-day course on May 6, 2016. Space is limited.

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New Occupational Health and Safety Regulations

Are your supervisors trained and in compliance?

On June 1st, 2015 new Occupational Health and Safety (OHS) Regulations came into effect across the Northwest Territories and in April 2016, are also affecting Nunavut. These rules are the law, and affect most employers operating in the territory. 

Employers, supervisors and employees have rights, roles and responsibilities in workplace health and safety.  Employers have a legal responsibility to ensure that their workers are informed and compliant with these laws. 

Momentum Training Services has been working closely with the NWT Workers’ Safety and Compensation Commission (WSCC) and is pleased to offer a Supervisor Safety Awareness workshop that meets the WSCC’s Supervisor Safety Awareness Code of Practice so that your workers are informed and aware of what they need to do to work safely and be in compliance with the legislation.

To schedule a Supervisor Safety Awareness course for your team, please contact us today.

Have some questions about the new safety legislation?  Click this link to learn more:

Read the FAQs on the new regulations by downloading the PDF document: 

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Training Others – A Crash Course in Adult Education & Training Delivery Methods

Course Outline

Name of Course

Training Others: A Crash Course in Adult Education & Training Delivery Methods

Course Ownership

Momentum Training Services

Total Hours

21 hours (3 days)

Course Description

Whether you work formally or informally with training adults in various pursuits, this course is designed to assist you in a successful training experience for both the trainer and trainee. 

This two-day course will explore the following topics:

  • Planning a session
  • Declaring objectives
  • Setting up the room
  • Getting packed
  • Using icebreakers as energizers
  • Contracting for learning
  • Flexing for learning styles
  • Asking the right questions
  • Assessing and evaluating the learning

This course is suitable for all levels of professionals.

Course Objectives

By the end of this workshop, participants will be able to:

  • Utilize a checklist when planning any training session;
  • Identify and communicate relevant training objectives;
  • Examine different training room set up options based on overall teaching and learning methods;
  • Prepare materials prior to the training session;
  • Identify relevant ice breakers and energizers for a variety of training sessions;
  • Identify and set the learning terms for each participant;
  • Recognize various leaning styles and flex their personal teaching approaches to best accommodate these styles;
  • Select appropriate questions to engage others; and
  • Recognize the importance of, and the difference between assessment and evaluation.

Course Details

  1. Introduction
    1. SPACE, “Learner Contract”
    2. Energizing activity
    3. Training Self Reflection
  2. Planning a Session
    1. Review a variety of templates/checklists to apply when planning a training session
  3. Declaring Objectives
    1. Review definition and purpose of learning objectives
    2. Bloom’s Taxonomy
  4. Setting up the Room
    1. Explore possible options of room set up that will meet the intended learning objectives
  5. Getting Packed/Preparation
    1. Explore items to consider prior to training event
    2. Use a provided template/checklist to assist in final training preparations
  6. Using Icebreakers & Energizers
    1. Explore the purpose of icebreakers & energizers
    2. Share resources of applicable icebreakers for specific purposes and identify how the appropriate selection helped to meet the predetermined learning objectives
  7. Contracting for Learning
    1. Importance of setting and establishing learning goals to manage realistic and applicable learning expectations such as:
      1. Individual learning goals;
      2. Specified reading and out-of-class preparation;
      3. Nature of class participation;
      4. Method of evaluation or grading;
      5. Attendance requirements; and
      6. Topic and format of individual projects
  8. Flexing for Learning Styles
    1. Identify Kolb’s Learning Style Inventory and apply its practical use in a step by step approach to accommodate the learner:
      1. Converger, Diverger, Assimilator, Accommodator
      2. Apply a four-stage experiential learning cycle to appeal to all learner types
  9. Asking the Right Questions
    1. Identify the importance of appropriate question wording and timing
    2. Explore various levels of questioning through Bloom’s Taxonomy:
      1. Level 1 – Knowledge
      2. Level 2 – Comprehension
      3. Level 3 – Application
      4. Level 4 – Analysis
      5. Level 5 – Synthesis
      6. Level 6 – Evaluation
    3. Trouble-shooting the use of questions (common do’s and don’t’s)
  10. Assessing and Evaluation Learning
    1. Define assessment and recognize its usefulness
    2. Define evaluation and recognize its usefulness
    3. Explore a variety of options to apply assessment and evaluation
    4. Evaluation and ethics
  11. Putting it Together
    1. Participants will be given time to prepare and deliver a 10-minute training session to apply their course learnings
    2. Self-reflection and peer feedback tools will be provided and applied
  12. Conclusion
    1. Check out (reflect on expectations)
    2. Participants to complete an applied learning plan
    3. Instructor/course evaluation

Method(s) of Instruction

Our instructional approach operates under the basic premise that learning involves opportunities to discover, experiment and practice skills, techniques, and tools.  The greatest resources for that learning and skill-building are the individual, his/her fellow participants, the course facilitation team and the anticipated applications in the participant’s work setting. 

Method(s) of Evaluation

Results of the 12-hour workshop could be measured using the first 2 levels of the Kirkpatrick model evaluation process, including reaction and learning.

Level 1 – Reaction

The reaction component of the evaluation process measures participants’ immediate reaction to the training and involves the administration of a questionnaire (smilesheet) at the end of each topic. Participants are asked about their reaction to the learning materials, the quality of instruction, the adequacy of facilities and other pertinent matters.

Level 2 – Learning (Optional)

Participants who attended the workshop will be asked to respond to a learning questionnaire which measures participants’ perspectives on their ability to apply the concepts and skills learned in their workplace. Learning questionnaires are distributed at the conclusion of the workshop.

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Effective Workplace Communication

Course Description

Communication is essential for effective functioning in every part of an organization. Although marketing, production, finance, personnel, and maintenance departments may receive direction from corporate goals and objectives, communication links them together and facilitates organizational success. When all members of a team, department, or organization are able to communicate effectively with each other and with people outside their group, they are much more likely to perform well.
This two-day course will begin to explore the concept of communication including identifying the two phases of communication, how perception may influence communication, the impact of non-verbal communication and how to select an appropriate channel of communication depending on the message and intent (telephone, email, in-person, etc).
This course is suitable for all levels of professionals.

Course Objectives
By the end of this workshop, participants will be able to:
• Describe the communication process
• Examine the impact of non-verbal communication
• Demonstrate active listening skills
• Identify personal and environmental barriers to effective communication
• Select an appropriate channel of communication depending on the message and intent
• Recognize the various types of communication networks

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Public Speaking Workshop, “Skills to Engage Your Audience”

  • Ever wonder how your career or life might be different if you were a confident and comfortable public speaker?  
  • Have you ever watched a truly engaging speaker and said to yourself, “I wish I could do that”?  
  • Have you dismissed the possibility because you’ve believed that speaking well is a talent and not a skill?

The essence of effective and engaging public speaking lies within a few key, learnable skills. Whatever your ability, you will learn the specific presentation skills necessary to drive your message home and make your next presentation a memorable experience for all.  

This 2-day course will help you to:

  • Create a great first impression
  • Use physical skills to reduce nervousness
  • Use specific skills to take command of your audience
  • Use eyes, gestures, & voice to become more powerful
  • Avoid critical mistakes that trap most public speakers
  • Recognize why presenters feel nervous and use that information to your advantage
  • Regularly and instantly assess the effectiveness of your presentation
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Myers Briggs Type Indicator Assessment and Debrief

This course is offered upon request.  Contact us to learn about available sessions.

The Myers-Briggs Type Indicator, one of the most popular and respected personality tools in use, helps people to understand themselves and others based on eight different measurements, and sixteen basic “types”.

“Once you have an understanding of what makes you really tick, then your whole world will look different.  Not only will it lead to greater self-acceptance, but it will also help you accept and value the differences of others.” – Christina Lattimer

MTS offers workshops tailored to your needs, from a 1/2 day overview to 3-day courses that apply the findings from MBTI to your organization. 

Understanding your MBTI profile will help you to:

  • Identify and develop strengths and weaknesses
  • Resolve and avoid conflicts
  • Adjust your personality types to coworkers and customers
  • Communicate effectively
  • Work to your own strengths
  • Develop leaders, managers and teams in your organization
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Facilitation Training, “How to Facilitate a Successful Meeting”

  • Have you been asked to chair a meeting?
  • Do your meetings lack purpose and direction?

Meetings have become one of the business world’s most universal rituals. Managers spend as much as 80% of their time in meetings, and sadly meetings are responsible for billions in productivity losses every year. Bad meetings can not only ruin your day but they can be bad for your company’s bottom line.

This two day course will teach you to:

  • Differentiate between the five main types of meetings;
  • Identify and communicate the reason for every meeting;
  • Effectively plan for each meeting using a simple checklist;
  • Engage all meeting participants, regardless of the size of the meeting;
  • Troubleshoot common difficult situations that may arise in a meeting;
  • Create clear, accountable next steps; and
  • Evaluate the success of each meeting

An ENFJ’s Struggles with Myers Briggs

I admit it, the thought of being defined by 4-letters didn’t sit well with me.  I had been co-facilitating a Myers Briggs Type Indicator (MBTI) assessment a year ago and hadn’t really come to peace with the results of my personality ‘type’ then.  This past March, I decided to feed my curiosity about this MBTI stuff and enrolled in a practitioners training course.  You can imagine my hesitance sitting in the training session and being given a name tag to wear that had my name printed on it and underneath my name, the four letters that were the result of my online assessment – ENFJ. 

If you’re not familiar with MBTI, the idea behind this theory is that the MBTI instrument was developed by Isabel Myers and Katherine Briggs as an application of Carl Jung’s theory of psychological types.  This theory suggests that we have opposite ways of gaining energy (Extraversion or Introversion), gathering or becoming aware of information (Sensing or Intuition), deciding or coming to a conclusion about that information (Thinking or Feeling), and dealing with the world around us (Judging or Perceiving).  It is assumed that you use each of these eight parts of your personality but prefer one in each area, just as you have a natural preference for using one hand rather than the other.  No preference is better or more desirable than its opposite. 

During the week-long training, the facilitator guided us through the world of type and preference.  I was concerned when after the first day, it appeared that I had yet to jump aboard the MBTI train with this theory in the way that many of my colleagues had with their expressed admiration and enthusiasm for this tool.  I had even approached the instructor to warn him that I was still yet ‘to drink the Kool-Aid’.  I was amazed at his nonchalant response and somewhat put off by his confidence in the tool when he remarked, “you’ll get there”. 

I lost sleep about this tool.  I phoned family members and friends to get their perspectives on ‘type’ and ‘innate preferences’.  I showed up on Day 2 even more confused and skeptical.  And then Day 3 came along and it all sunk in.  Somewhere between the interviews of our results and discussions about who I am and how I approach life, I realized that I am an ENFJ – and that doesn’t define or limit me.  It somehow, liberated me.  It was a week of delving into myself, swimming upside down a bit and then following the bubbles to the surface.  It was a frustrating, sleep-depriving week of self-discovery that I look forward to walking others through should they allow me the honour of helping them identify their MBTI preference to not only become aware of their own particular style but to also better understand and appreciate the helpful ways that people differ from one another.

Public Speaking

In a week from today, I will be facilitating a two-day workshop on public speaking, hosted by Aurora College at the Yellowknife campus.

We will be covering a lot of ground together and peeling away the layers of what makes a speaker captivating and engaging. 

I encourage you to think back to a speaking engagement you have attended that really grabbed you and pulled you into the message.  What was it about that speaker?  Was it their eye contact?  Was it the subject matter?  Was it the tone and cadence of their voice?  Most likely, it was their passion and enthusiasm that hooked you – and all the other skills are the gravy on top.  Passion, enthusiasm and authenticity are the foundational cornerstones to any good presentation.  The challenge is then to consider how to infuse those qualities into your presentation, which we will be building on together in next week’s course.

I look forward to working with next week’s participants and will post a follow up on what key learnings were surfaced from our time together. 

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Conflict Resolution

Course Description

In many organizations today, the focus is on results: finding better solutions faster. To optimize performance, we must be able to effectively resolve issues, settle differences, and implement tools on every level. This course is designed to focus on a range of concepts and tools so that employees feel empowered to resolve conflicts effectively.

Course Objectives
By the end of this workshop, participants will be able to:
• Define and recognize conflict in the workplace
• Identify various modes of conflict
• Recognize personal conflict resolution styles or modes
• Identify the costs of unresolved conflict
• Assess conflict situations
• Identify barriers to resolving conflict
• Apply conflict resolution skills